Privacy policy

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy and to handle your data with care. On this page we will let you know what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. This way you understand exactly how we work.

This privacy policy applies to the services of Cupplement B.V. You should be aware that Cupplement B.V. is not responsible for the privacy policies of other sites and sources. By using this website you agree to accept the privacy policy.

Cupplement B.V. respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. This privacy statement was last amended on 26-08-2022. 

What data do we collect? 

We collect data when you register on our website, place an order, download an eBook, sign up for a newsletter or participate in another website feature. We usually only ask for your name and email address. When you place an order, we also ask for additional information such as your first name, last name, address, email address, telephone number and credit card information.

How do we use this data? 

We may use the information we collect from you in the following ways: to keep you informed of your order status, to process your order, to improve your website experience, to be able to offer you a personalized product offer, when you enter your email address. we can keep you informed of relevant products, promotions or ongoing campaigns, sending documents such as e-books, when you have left your phone number we can keep you informed of your order status or relevant promotions via SMS. You can unsubscribe from all our e-mail and text messages at any time. This can always be done in the message itself or by sending an email to: contact@cupplement.nl

How do we protect your data?

The data is stored on Cupplement B.V's own secure servers. or that of a third party. We will not combine this information with any other personal information we have. 

When you send email or other messages to us, we may keep those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on Cupplement B.V.'s own secure servers. or that of a third party. We will not combine this information with any other personal information we have.

The data about email and SMS campaigns will be automatically forwarded to a third party, from where the newsletters are sent. These are always reliable parties that we have carefully selected. We never sell data to third parties. 

How do we use cookies? 

We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services accordingly.

This website uses "cookies" (small text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to Cupplement B.V.'s own secure servers. or that of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to provide other services related to website activity and internet usage. We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your consent in advance.

The information is only shared with companies that are involved in the delivery of the product. Furthermore, the data is not shared with third parties. We also do not receive any data from third parties.

The data is only on the website. Here they are secured and can only be viewed by those who are authorized to do so.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes to this privacy statement. It is